What types of support do you offer?
We offer three main support channels: Live Chat Support (available at
www.usahelpdesk.net), Phone Support (call +1 (408) 320-8666), and
Email Support (
[email protected]). All support channels
are available 24/7 to assist you with any technical issues.
Are your support services really available 24/7?
Yes! Our support team is available around the clock, 365 days a year.
Whether it's 3 AM or 3 PM, weekday or weekend, we're always here to
help you with your technical challenges.
Are the cybersecurity tools really free?
Absolutely! All our cybersecurity tools including the IP Address
Checker and Link Safety Checker are 100% free to use. No registration,
no credit card, no hidden fees. We believe everyone deserves access to
basic security tools.
How quickly can I get help through live chat?
Our average response time for live chat is under 2 minutes. Once
connected, you'll have a dedicated technician helping you in real-time
until your issue is resolved.
What issues can you help me with?
We can help with a wide range of technical issues including computer
problems, virus and malware removal, network connectivity, email
setup, software installation, data backup and recovery, and general
cybersecurity concerns.
Do I need to create an account to use your services?
No account is needed to access our support services or use our free
cybersecurity tools. Simply visit our website, call our phone number,
or send us an email to get started immediately.
Can you provide remote assistance?
Yes, our technicians can securely access your device remotely (with
your permission) to troubleshoot and resolve complex issues. This
allows us to provide hands-on assistance as if we were right there
with you.
How do the IP Address and Link Checker tools work?
Simply enter an IP address or URL into the respective tool and click
check. Our tools will analyze the information and provide you with
detailed security information, location data, and threat assessments
to help you stay safe online.